Hi, I’ve been complaining about this on FB and to the very helpful social media manager (she’s great and this isn’t her fault obviously)
I ordered the most expensive Purple bundle in June. I got the same emails everyone else did, but never received any tracking. I emailed them again and they said I would be getting my bundle soon. I emailed them again and they said the bundles are sold out and canceled my order.
I was so angry. Who is running the store? Is it in a foreign country? They couldn’t tell me why my order was cancelled, if they would make more, or anything. Even the manager didn’t know why I wasn’t sent my order. Did anyone else have this happen? Does anyone know where the store is located or who runs it?
As a long time STP fan, I am still pissed about it.