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Author Topic: Best Buy Deluxe Edition  (Read 32426 times)

about_nothing

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Re: Best Buy Deluxe Edition
« Reply #45 on: November 10, 2008, 05:56:06 AM »
when i searched on buy.com like it says on myspace bulliten it doesnt come up, or did they type the wrong address..found this on ultimate-guitar

http://www.ultimate-guitar.com/news/upc ... ailed.html
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STPGurl

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Re: Best Buy Deluxe Edition
« Reply #46 on: November 10, 2008, 05:02:23 PM »
Woah.  I'm glad I was MIA this weekend and missed out on all this craziness.   :P

I went to BestBuy.com on Sunday, but found nothing at all about a double-disc edition.  So I didn't order anything - apparently that was a good thing!  Dammit - I really want that Tshirt.  Cori's speculations have me quite worked up!
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How could they not notice it?! Because it's a little mint.  It's a Junior Mint!

Shangri

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Re: Best Buy Deluxe Edition
« Reply #47 on: November 10, 2008, 09:12:43 PM »
I can't buy it by myself, but I bother them anyway because I want mine ...and this is what I got

Hello Agostina,

I am Natalia with Best Buy Customer Care.

First of all, thank you for getting in touch with us. I have just read your e-mail and I truly understand your concern.

Let me tell you that I was doing some research and I found that the item is not available for pre-order yet. I would recommend you to check our website from time to time to see when it becomes available.  

Remember that you can also contact our Sales Department at 1-888-BEST BUY (1-888-237-8289). They will be able to check if the item is in stock.

Thanks for your question and have a nice day.
Natalia

Now, if it's not available yet, why did they give us a "false date" ?   ???
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STPGurl

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Re: Best Buy Deluxe Edition
« Reply #48 on: November 10, 2008, 09:16:48 PM »
Once again, looks like things are a bit confuzzled over at Camp Weiland.  First the tour dates, now the date for the album preorder.  lol.
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How could they not notice it?! Because it's a little mint.  It's a Junior Mint!

Cucho

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Re: Best Buy Deluxe Edition
« Reply #49 on: November 11, 2008, 12:59:24 PM »
I need my Happy Delux ed!!!!!
It's weird that Best Buy would activate the purchase link on the 9th like Scott's website said, but you can't actually purchase the album.
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STPGurl

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Re: Best Buy Deluxe Edition
« Reply #50 on: November 11, 2008, 02:20:18 PM »
I still don't see a way to pre-order the double-disc on BestBuy.  But, I got the most amazing letter from them:

Quote
Hello Jessie -

My name is Hilary and I am a part of Best Buy Customer Care.  If you would like
to preorder this item you can place your order on www.BestBuy.com or you can
call Best Buy Customer Care at: 1-888-237-8289.

Either way, I am jealous I have been waiting to put my pre-order in for Happy in
Galoshes also.  I love Scott Weiland! Enjoy your order.

Please feel free to contact Best Buy with any other questions you may have.

Sincerely,
Hilary
Best Buy Customer Care Team

 :D    :D    :D    :D    :D
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How could they not notice it?! Because it's a little mint.  It's a Junior Mint!

CREEP2

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Re: Best Buy Deluxe Edition
« Reply #51 on: November 11, 2008, 02:29:08 PM »
Quote from: "STPGurl"
I still don't see a way to pre-order the double-disc on BestBuy.  But, I got the most amazing letter from them:

Quote
Hello Jessie -

My name is Hilary and I am a part of Best Buy Customer Care.  If you would like
to preorder this item you can place your order on http://www.BestBuy.com or you can
call Best Buy Customer Care at: 1-888-237-8289.

Either way, I am jealous I have been waiting to put my pre-order in for Happy in
Galoshes also.  I love Scott Weiland! Enjoy your order.

Please feel free to contact Best Buy with any other questions you may have.

Sincerely,
Hilary
Best Buy Customer Care Team

 :D    :D    :D    :D    :D
Soooo funny ROTFLMAO. Hilary knows what's up.
 ::)  :D
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rymo84

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Re: Best Buy Deluxe Edition
« Reply #52 on: November 11, 2008, 05:14:54 PM »
What in God's name is going on with this Deluxe Album? Does it even exist or did Best Buy just have a catastrophic business failure? I already hated Best Buy in the first place, I can't say that this episode is making me any happier with them.
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ZhaoShu

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Re: Best Buy Deluxe Edition
« Reply #53 on: November 11, 2008, 07:49:16 PM »
I just read a bulletin from the STP myspace saying you can now order the deluxe package from BestBuy... but uhm.... when I checked BestBuys site AGAIINNNNNN! there was no change! I still dont see any purchase info... sigh... so... Im going to go cry... because they got my hopes up :( psh.
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STPGurl

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Re: Best Buy Deluxe Edition
« Reply #54 on: November 11, 2008, 08:10:18 PM »
The Deluxe edition WILL be available through Best Buy.  As of right now, either the link isn't working properly, or it simply isn't available until a later date.  Several of us have sent letters to Best Buy - all with the same response.  They WILL have the cd for preorder, and it WILL be available through their website or by calling 1-888-237-8289.

I don't understand what all the confusion is about.  It's clearly a broken/missing link - or Weiland's camp had it wrong again and gave us the wrong day for the preorder.  Just keep checking Best Buy.  You'll know it's the deluxe edition because it will have 2 CDs and will cost more than $13.  Give it a few days.
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How could they not notice it?! Because it's a little mint.  It's a Junior Mint!

ZhaoShu

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Re: Best Buy Deluxe Edition
« Reply #55 on: November 11, 2008, 08:42:51 PM »
Ive been checking the bestbuy site a lot since Sunday... I even walked one of the customer care dudes through their own webiste so he could see exactly what it is we are all seeing... he said he would send a note to the "web guys" to fix it... but its not fixed... obviously... and that was Sunday eve. the e-mails I got from bestbuy before my call said "use this link to order"... and it was a link to the single... over and over... same as you all ...it appears...

when I go pick up my CD... Im totally going to poke the cashier in the eye... totally ;)
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weilandfan

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Re: Best Buy Deluxe Edition
« Reply #56 on: November 11, 2008, 08:52:33 PM »
So... has anyone called that number & got a pre order going or not??
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UTRR

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Re: Best Buy Deluxe Edition
« Reply #57 on: November 11, 2008, 09:42:40 PM »
This can't come out fast enough.
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ZhaoShu

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Re: Best Buy Deluxe Edition
« Reply #58 on: November 11, 2008, 09:46:36 PM »
I got a reply from who ever runs the STP myspace. they are now aware of the "glitch" on the BestBuy site and were told that BestBuy is working on it now.
the STP myspace page* will let us all know when its fixed :) yay!
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rymo84

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Re: Best Buy Deluxe Edition
« Reply #59 on: November 11, 2008, 10:17:56 PM »
Quote from: "ZhaoShu"
Ive been checking the bestbuy site a lot since Sunday... I even walked one of the customer care dudes through their own webiste so he could see exactly what it is we are all seeing... he said he would send a note to the "web guys" to fix it... but its not fixed... obviously... and that was Sunday eve....

I've worked in a web environment before. Sorry to say but this is probably one of those problems that they file away with a "Low" urgency rating and it will take 8 days to fix. In the grand scheme of their website they probably don't care.
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