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Author Topic: Best Buy Deluxe Edition  (Read 32417 times)

Five Star Edge

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Re: Best Buy Deluxe Edition
« Reply #30 on: November 09, 2008, 08:59:59 PM »
Quote from: "weilandfan"
I got this when I wrote them about the problem:

Melanie,
I am Adrian with Best Buy Customer Care. I apologize for any inconvenience you have experienced related to pre-order purchase of the Scott Weiland Deluxe Box Set. Unfortunately, there is a small website error, and we are working on it. Please check our website again in 24-48 hours. You should be able to complete your order then.

More questions on this issue? Call us 1-888-best-buy   I apologize for any inconvenience this may have caused you.

Thank you,

AdrianBest Buy Customer Care Team

Ha, I love best buy!  a "small website error" (that won't allow you to purchase the item!) that will take 24 - 48 hours to correct?   ::)
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weilandfan

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Re: Best Buy Deluxe Edition
« Reply #31 on: November 09, 2008, 09:04:59 PM »
I know, I know!!

I woke up to phone calls & my myspace was packed with questions on this! I can't buy it today, I'm broke, so I wasn't even going to try today. I think the gods are working with me it seems.
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adhesive-love

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Re: Best Buy Deluxe Edition
« Reply #32 on: November 09, 2008, 09:06:10 PM »
I'm trying to order it now, and I can't.  Is it too late :(
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MedicBarbie

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Re: Best Buy Deluxe Edition
« Reply #33 on: November 09, 2008, 09:13:31 PM »
Dear LORD, MEL!

You're the only one that got a STRAIGHT answer.  They sent me the link to the one I ordered and they cancelled!  MORONS!!!!!!

BAH!!!!!

This SUCKS!!!!
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weilandfan

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Re: Best Buy Deluxe Edition
« Reply #34 on: November 09, 2008, 09:20:18 PM »
Yeah, I don't knwo why they are giving you all the run around... Maybe I just didn't sound like someone who should be jerked around by my email to them, hahahahaa!!


But yes, I guess we just have to keep checking.
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VegasCrackerman

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Re: Best Buy Deluxe Edition
« Reply #35 on: November 09, 2008, 09:22:45 PM »
Hey Mel!

Thanks for sharing what you found...I called the stupid 888 number, went to Best Buy, and kept getting the "duh, I don't know" answer!!!

Hope this gets resolved soon, I was so ready to buy new music today...
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weilandfan

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Re: Best Buy Deluxe Edition
« Reply #36 on: November 09, 2008, 09:31:27 PM »
No problem.  ;)  I had to tell everyone in a blog on myspace so might as well share here too!! it was mass hysteria in my inbox, what a mess. Everyone is mad & ordered & then has to cancel.
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CagedTiger

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Re: Best Buy Deluxe Edition
« Reply #37 on: November 09, 2008, 09:55:54 PM »
I've asked a few times but don't think anyone seems to know. Is there any way we can order the 2 Disc deluxe version in Europe (England specifically) as I can't find anything on the Best Buy website about shipping outside of the states. Could anyone be kind enough to buy a second copy and ship it to me if I pay the price of CD and shipping charges via paypal?

I want the 2 disc version SOOO bad, I have to have everything Scott and STP related!!
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NakedFountain

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Re: Best Buy Deluxe Edition
« Reply #38 on: November 09, 2008, 10:21:18 PM »
Quote from: "MedicBarbie"
Hey Guys...

If you ordered the single CD, e-mail Best Buy and cancel it.  It's not the same as the "Deluxe Version" and there is currently no way to pre-order that online.  When I find out exactly how to do that, I'll let you know - I had to have them cancel my single CD cuz I want the "Deluxe Version" and I'm sure Shangri does too.  :P

so the deluxe one isn't avalible for pre-order now or what?
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MedicBarbie

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Re: Best Buy Deluxe Edition
« Reply #39 on: November 09, 2008, 10:23:35 PM »
Nope.  It's not as of yet.
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NakedFountain

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Re: Best Buy Deluxe Edition
« Reply #40 on: November 09, 2008, 10:37:07 PM »
^^okay, thanks
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Sue

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Re: Best Buy Deluxe Edition
« Reply #41 on: November 10, 2008, 12:48:29 AM »
ARE YOU FUCKING KIDDING ME?????  NOW look what I got:

"Hello Susan -

My name is Hilary and I am a part of Best Buy's Customer Care  Team.  In my research this is what I have found:

The CD you ordered comes with a free downloadable song.  You receive an e-mail with a song code and you get to download it for free.

I have not run across anything about receiving a t-shirt with this order.

This is a one disc album.

I would be happy to cancel your order for you if this is not something you were expecting.  Please let me know.

I hope I was able to answer your question.  If you would like to verify any of this information just log onto: www.BestBuy.com and enter the SKU number 9098371 in the keyword search.  You will be able to see exactly what you ordered.

Thank you again and please just let us know one way or the other."

so i linked her to the preorder page with the deluxe/tshirt etc...how can they NOT know that???  WTF i'm getting really pissed.  I told her if what i linked to is not what i ordered, to cancel my preorder immediately.  The capper is, then on the bestbuy site i got a "customer opinion" survey popup--believe me, they do NOT want to hear what I have to say.  they SUCK ASS.
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Garrett

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Re: Best Buy Deluxe Edition
« Reply #42 on: November 10, 2008, 02:18:30 AM »
Ok.  I'll wait until this is all settled before i order.  definitely want the deluxe though.
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Jim The Stimulator

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Re: Best Buy Deluxe Edition
« Reply #43 on: November 10, 2008, 02:38:25 AM »
If you're in Canada, here's a link to buy the deluxe edition: http://www.amazon.ca/Happy-Galoshes-Dlx ... 984&sr=1-3

I also checked the American Amazon, but the deluxe edition is not listed.
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MedicBarbie

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Re: Best Buy Deluxe Edition
« Reply #44 on: November 10, 2008, 04:12:25 AM »
I may have to order that version and have it shipped to a Canadian friend.  :P
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