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Author Topic: Best Buy Deluxe Edition  (Read 32419 times)

MedicBarbie

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Re: Best Buy Deluxe Edition
« Reply #15 on: November 09, 2008, 03:13:28 PM »
Sue,

Yeah, that's why I e-mailed them about my order.  I said that if it was NOT the deluxe edition to cancel it.

SOOO, the next e-mail I get says, your order has been cancelled.

Sooooo... I e-mailed them back and said WTF?  How do I order the DELUXE EDITION that I linked in my original question??  I haven't heard anything yet.

They were fine about canceling it though.  :)

I'll let ya'll know when I hear something!

:-*
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Sue

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Re: Best Buy Deluxe Edition
« Reply #16 on: November 09, 2008, 03:32:27 PM »
Thanks, I hope they straighten mine out because this is what i got:
Best Buy Customer,

This is an auto-acknowledgement indicating we have received your inquiry.

Due to our higher than normal volumes, we will respond to your inquiry within 48 to 72 hours. We apologize for the delay. Not to worry, orders are still being processed and will be completed as soon as possible. We will also continue to send out any order status updates via email.

Thank you for your patience.
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MedicBarbie

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Re: Best Buy Deluxe Edition
« Reply #17 on: November 09, 2008, 03:43:30 PM »
Yep, that's the first response I got...

The next one was that they canceled my order.

So I said WTF?  How do I order this then!?!?!??!?!
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VegasCrackerman

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Re: Best Buy Deluxe Edition
« Reply #18 on: November 09, 2008, 03:51:11 PM »
Do you guys know if this is an online presale only???  Or can I go to a Best Buy and order one at the store?

I'm getting the same stupid "circle" when I try to purchase the DE.

Thanks!
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Sue

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Re: Best Buy Deluxe Edition
« Reply #19 on: November 09, 2008, 04:09:42 PM »
it wouldn't let me select "pick up at store" so I guess not.
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Peebs

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Re: Best Buy Deluxe Edition
« Reply #20 on: November 09, 2008, 04:17:29 PM »
Is best buy a West Coast company? Maybe after 9 on the left coast the delux edition will be up....
I'll try later in the day....
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CMCracker

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Re: Best Buy Deluxe Edition
« Reply #21 on: November 09, 2008, 04:29:08 PM »
It's funny how we are spammed everyday this week to preorder today and we can't LOL
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Shangri

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Re: Best Buy Deluxe Edition
« Reply #22 on: November 09, 2008, 05:52:18 PM »
Quote from: "MedicBarbie"
Hey Guys...

If you ordered the single CD, e-mail Best Buy and cancel it.  It's not the same as the "Deluxe Version" and there is currently no way to pre-order that online.  When I find out exactly how to do that, I'll let you know - I had to have them cancel my single CD cuz I want the "Deluxe Version" and I'm sure Shangri does too.  :P


Yes, I do  :-*  the "normal" one I can buy it here... ;)

maybe there're too much people pre-ordering at the same time... ???  :-
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Sue

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Re: Best Buy Deluxe Edition
« Reply #23 on: November 09, 2008, 06:26:48 PM »
now I got this:
I am Nancy with Best Buy Customer Care.

Thank you for contacting Best Buy about your order.

You have pre-ordered the "Happy in Galoshes" CD with the t-shirt and Missing in Cleveland downloadable song.  It is a 1 - CD package. You should be receiving a special email with the link to download the song.

If this not what you were hoping for, we can certainly cancel your order. Please just let us know.

So now i'm still confused--I guess the preorder isn't the deluxe version, but comes with the Tshirt and download?  So I'm going to leave it, and if there are 2 versions, just buy both.
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Five Star Edge

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Re: Best Buy Deluxe Edition
« Reply #24 on: November 09, 2008, 08:40:13 PM »
Quote from: "Sue"
now I got this:
I am Nancy with Best Buy Customer Care.

Thank you for contacting Best Buy about your order.

You have pre-ordered the "Happy in Galoshes" CD with the t-shirt and Missing in Cleveland downloadable song.  It is a 1 - CD package. You should be receiving a special email with the link to download the song.

If this not what you were hoping for, we can certainly cancel your order. Please just let us know.

So now i'm still confused--I guess the preorder isn't the deluxe version, but comes with the Tshirt and download?  So I'm going to leave it, and if there are 2 versions, just buy both.


according to their website:  This Best Buy exclusive deluxe edition includes bonus tracks you can't find anywhere else.
http://www.bestbuy.com/site/olspage.jsp ... e=category

the deluxe edition is supposed to have TWO cds.

I have found bestbuy.com to be the worst place to order items online, but for 'exclusives' we are stuck using them.
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Five Star Edge

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Re: Best Buy Deluxe Edition
« Reply #25 on: November 09, 2008, 08:45:13 PM »
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weilandfan

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Re: Best Buy Deluxe Edition
« Reply #26 on: November 09, 2008, 08:51:27 PM »
I got this when I wrote them about the problem:

Melanie,
I am Adrian with Best Buy Customer Care. I apologize for any inconvenience you have experienced related to pre-order purchase of the Scott Weiland Deluxe Box Set. Unfortunately, there is a small website error, and we are working on it. Please check our website again in 24-48 hours. You should be able to complete your order then.

More questions on this issue? Call us 1-888-best-buy   I apologize for any inconvenience this may have caused you.

Thank you,

AdrianBest Buy Customer Care Team
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CMCracker

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Re: Best Buy Deluxe Edition
« Reply #27 on: November 09, 2008, 08:56:32 PM »
Is this only on sale today??
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weilandfan

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Re: Best Buy Deluxe Edition
« Reply #28 on: November 09, 2008, 08:58:03 PM »
I don't think so, you just had to wait till today to order it.
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CMCracker

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Re: Best Buy Deluxe Edition
« Reply #29 on: November 09, 2008, 08:59:26 PM »
Did anyone try the 888 best buy number
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