There are enough complaints on this that it's no isolated incident.
How embarrassing!!! Where's the quality control? Why is this band incapable of getting things right? We can blame management til our faces turn blue when you've had a career filled with mismanagement at some point you have to blame the band on some of these mishaps. And where's the response from the band and/or management? Smooth over the fans that actually DO support this record. Tell them you'll get it right. Offer a resolution. These guys are so disconnected.
Sure, I can be an asshole and say, "well, this will go unnoticed because it's not like anyone will buy this anyway" but WTF. These guys are such talented songwriters and musicians and haven't a clue about the rest of it. No wonder they are the butt of everyone's jokes. Makes me mad.